7410 Preston Rd,(Suite 113) Frisco, Texas 75034, United States
Signed in as:
filler@godaddy.com
Please reach us at thatmanskinbar@gmail.com if you cannot find an answer to your question.
My item arrived damaged
If you send us a picture of the damaged product along with a picture of the packing slip to thatmanskinbar@gmail.comwe’ll get you sorted with a replacement straight away.
This is not what I ordered
Although we try hard to ensure 100% accuracy every time, we're not perfect. Send us a picture of your received items along with a pic of the packing slip to thatmanskinbar@gmail.com we will send you along the correct items.
It’s been a certain number of days since I placed my order and it’s still not here — what’s the deal?
We love the USPS, and most of the time they're very reliable, but there are also times when things get… lost.
If you have waited two whole weeks from the date you ordered and it still hasn't shown up, e-mail us at thatmanskinbar@gmail.comwith your order number. We will report the lost package to USPS and work with you to come up with a solution.
I entered the wrong address!
No problem. Just e-mail us at thatmanskinbar@gmail.comas soon as you can, and we’ll fix it in our system. However, if you don't get to us before the package has already shipped, you will be responsible for any additional shipping costs incurred in recovering the package.
I am trying your beard oil for the first time and my nose is happy, but my skin is not!
ALLERGIES: While we use only the finest natural ingredients in our oils, it is possible that some of that stuff is not compatible with your specific skin type. Therefore, we suggest TESTING A SMALL AREA on your wrist before applying all over your beard to make sure all of our ingredients are compatible with your particular skin type. If you have any kind of allergic reaction DISCONTINUE USEof our product and get in touch with us at thatmanskinbar@gmail.com. If possible, please include your order # or a receipt from a third-party retailer in your message. We'll help to come up with a solution for you.
I have a special request for my order.
We have a NOTES section at the bottom of the screen on our checkout page. If you put your special request in there, we’ll make sure it gets taken care of by our dedicated packing and shipping team! Additionally, if it's a really super important or complex request you should send it along to thatmanskinbar@gmail.com in addition to putting it in the NOTES section and we'll do our best to do it for you.
Can I return products?
We do accept returns on some products. If you are unsatisfied for any reason, please reach out to our team.
Where do you ship to?
We ship all over and offer free shipping ($50 or over) to domestic Blenders.
Do your products expire?
Most of our products have a very long shelf-life. However, we never use fillers or preservatives so they may lose some potency over time. Get in touch with us to find out if your item has any expiration concerns.
How long does it take to ship international orders?
It depends on how far away you live from Dallas, TX. We do our best to ship international orders in a timely fashion. Feel free to reach out to us if you are concerned that your item won’t arrive when you need it.
How do I pick the right scent?
Our scent finder is the perfect way to explore our unique scent selections. We have scents for every kind of Blended Man and sample packs that are perfect for experimentation.
How do you use my data?
Our customer’s trust is everything to us. We ensure that your data and personal info is safe and secure and will never sell your details to third parties without consent.
How do I update my account info?
If you want to change email addresses, just simply sign up with that email address. Otherwise, you can request changes through your account.
How do I unsubscribe?
We would be sad to see you go, however, there will be an opt-out option at the bottom of our email updates and newsletters. If you only want to opt-out of some emails, please let us know and we may be able to help.
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